FAQ

Booking & Referrals

Referrals from a health practitioner are not required. Please call (905) 466-8014 or email me at info@jackieatkinson.com to book an appointment. You may also use the email links within this website. My voice mail and email systems are confidential.

However, referrals are welcome from physicians, naturopaths and other mental health practitioners.

If I miss your call, please leave a message and I will strive to respond as quickly as possible. My goal is to return a call within one business day. Please note that my office hours are very busy and so I do not recommend dropping by in person to book an initial appointment.

Clinic Hours

Daytime appointments are available Monday, Wednesday and Thursday. All sessions must be booked in advance.

Appointments are typically 55 minutes in length.

All sessions are temporarily being held online due to COVID-19 social distancing concerns.

I appreciate clients being punctual to maximize the time available in their session.

Fees & Payment Methods

My fee schedule is commensurate with rates charged by experienced mental health therapists in the Oakville area. Please contact me for more information.

I accept cash, debit card, e-transfer, Visa and MasterCard.

Many extended health coverage plans in Ontario include Registered Social Workers as approved providers of mental health therapy services. I provide a receipt at the end of each paid session. I recommend that you check with your extended health insurance provider (if available) to determine whether you need an advance referral from your physician to submit for reimbursement.

Cancellation, Rescheduling & Missed Appointments

I require 24 hours’ advance notice to change or cancel a scheduled appointment or 100% of the fee for the applicable session fee will be charged.

Privacy

I am a member of the Ontario College of Social Workers and Social Service Workers and adhere to the College’s Code of Ethics and Standards of Practice. College members respect the privacy of clients by holding in strict confidence all information about clients and by complying with any applicable privacy and other legislation. College members are required to disclose such information on when required by law or when clients have consented to disclosure.

If you have additional questions, please contact me at (905) 466-8014 or info@jackieatkinson.com.

603 Argus Road, Suite 202
Oakville, ON L6J 6G6
905-466-8014
info@jackieatkinson.com